Return Policy
30 Day Return Policy

    • Return Conditions:
    • Buyer Pays Return Shipping, unless issue occurred in the shipping process. 
    • With Original Receipt: All returns and exchanges must be accompanied by a receipt or gift receipt, be new & unused, in the original packaging, with all accompanying manuals and accessories, with tags attached to receive a full refund. A form of personal identification may be required.
    • After 30 Days or No Receipt: Refunds and exchanges desired will be processed on an inspection basis only.
    • Frank's Great Outdoors reserves the right to limit and or refuse any return with or without a store receipt.
    • Store refunds will be issued in the same form of payment originally used for purchases.

  • Credit Card Purchases: Your refund will be credited to the original credit card.
  • Frank's Gift Card Purchases: Your refund will be issued in the form of a Frank's Gift card good for purchases made at Frank's Great Outdoors.
  • Gift Recipients: Your refund will be issued as a Frank's Gift Card.
  • Restocking Fees: All items may be subject to a 20% restocking fee.
  • Firearms, Ammunition, Powders & Primers cannot be returned due to Federal Laws. ALL SALES FINAL
  • Discounts or promotions: The refunded value for each item returned will be reduced to reflect the value of any free gift or discount.
  • Holiday or Seasonal Merchandise Refunds: Will be refunded at the current clearance price.
  • Certain Items: May not be returned for a refund, once the sale is made due to the policy from the manufacturer. A store credit in the form of a Gift Card or in exchange for the same or similar model will be issued. Items include: Augers, Kayaks & Canoes
  • We reserve the right to change or alter any or all of our policies at our discretion without notice. However, if any changes are made they will be clearly noted.
  • Frank's Great Outdoors
  • 1212 N. Huron Rd.
  • Linwood, MI 48634
  • Attn: Returns Dept.